Automated Technologies Incorporated

OPERATIONAL SERVICES

Service Desk Service management orchestrates IT service delivery to drive efficiency, reduce costs, manage risk, improve control, and increase productivity. LANDesk® Service Desk enables you to deliver outstanding IT support services to employees and customers. It combines ITIL®-verified, process-driven incident, problem, release, change, and configuration management and more in a single touch point.
Remote Support Bomgar provides remote support solutions for easily and securely supporting computing systems and mobile devices. The company's appliance-based products help organizations improve tech support efficiency and performance by enabling them to securely support nearly any device or system, anywhere in the world.
Asset Management LANDesk® Management Suite 9 maintains its position as one of the most detailed, meticulous software asset management solutions money can buy. Its advanced discovery features let you see the applications in your enterprise and drastically reduce both the likelihood of being audited and across-the-board software license expenditures.