Automated Technologies Incorporated

OPERATIONAL SERVICES

Service Desk Service management orchestrates IT service delivery to drive efficiency, reduce costs, manage risk, improve control, and increase productivity. LANDesk® Service Desk enables you to deliver outstanding IT support services to employees and customers. It combines ITIL®-verified, process-driven incident, problem, release, change, and configuration management and more in a single touch point.
Remote Support Bomgar provides remote support solutions for easily and securely supporting computing systems and mobile devices. The company's appliance-based products help organizations improve tech support efficiency and performance by enabling them to securely support nearly any device or system, anywhere in the world.
Asset Management LANDesk® Management Suite 9 maintains its position as one of the most detailed, meticulous software asset management solutions money can buy. Its advanced discovery features let you see the applications in your enterprise and drastically reduce both the likelihood of being audited and across-the-board software license expenditures.
Virtual Client Computing Ericom Access Solutions Secure, intuitive and cost–effective access to Windows Terminal Servers, Virtual Desktops, Blade PCs and legacy host systems, from any device, anywhere.
Network Performance Monitoring SolarWinds® Network Performance Monitor (NPM) is a powerful and affordable network monitoring software that enables you to quickly detect, diagnose, and resolve network performance problems and outages.
Server and Application Monitor SolarWinds® Server & Application Monitor (SAM) monitors your applications and their supporting infrastructure, whether they are running on-premises, in the cloud, or in a hybrid environment. Pinpoint the root cause of application issues across various layers of the IT stack. Automatically discover your applications’ environment and start monitoring typically in about an hour.
IP Address Management BlueCat Address Manager offers a powerful IP Address Management (IPAM) solution that lets you take control of your dynamic network. With integrated core services, centralized management, and interoperability across the network ecosystem, our software-based solution provides an authoritative source of intelligence and insight into the relationship between devices, users and IP addresses on your network from a single Web-based interface. An enterprise-class, scalable and fully automated solution, BlueCat Address Manager replaces frustrating legacy IPAM solutions including spreadsheets, enabling an automated environment that operates efficiently and reliably. Error-prone manual processes are left behind and IT resources are liberated by delegating network configuration activities and workflows with flexible role-based access control, approvals and auditing.
Data Sanitation Disposal Blancco offers certified, secure data erasure software for a range of IT assets, including laptops, mobile devices, LUNs, virtual machines, files and more.
Data Center Infrastructure Management DCIM (Data Center Infrastructure Management) software gives data centers the ability to monitor power and environmental conditions at the rack, row, and facility level. It helps data centers to mitigate the risk of downtime by offering real-time alerts. And to conserve energy by allowing data centers to charge back for true energy costs and pursue energy efficiency initiatives.
Digital Signage Scala utilizes the latest in digital signage technologies to create powerful, visually engaging customer experiences for businesses and retailers. Our digital signage solutions work seamlessly with current and cutting-edge technology such as touchscreen kiosks, assistive selling tools, mobile integration and more, allowing marketers to tailor on-screen messaging in real time.